Terms of Service

Effective date: March 28, 2026

Introduction

These Terms of Service ("Terms") govern your use of the Workwiz platform and website at workwiz.ai (the "Service"), operated by Workwiz B.V., a company registered in the Netherlands ("Workwiz", "we", "us", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

Definitions

  • "Service"The Workwiz platform, website, APIs, and all related services at workwiz.ai.
  • "User" or "you"Any individual or organization that accesses or uses the Service.
  • "Content"Any text, data, files, or other materials uploaded, submitted, or displayed through the Service.
  • "Account"Your registered user account on the Service.

Account Registration

To use certain features of the Service, you must create an Account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Keep your login credentials secure and confidential
  • Be responsible for all activity under your Account
  • Be at least 16 years of age

Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Upload or transmit malicious software, viruses, or harmful content
  • Interfere with or disrupt the Service or its infrastructure
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Scrape, crawl, or use automated means to extract data without permission
  • Impersonate another person or entity

Intellectual Property

The Service, including its design, code, features, and branding, is the intellectual property of Workwiz B.V. and is protected by Dutch and international copyright, trademark, and other intellectual property laws.

Your use of the Service does not grant you ownership of any intellectual property. You may not copy, modify, distribute, or create derivative works of the Service without our prior written consent.

User Content

You retain ownership of Content you upload to the Service. By uploading Content, you grant Workwiz a non-exclusive, worldwide license to use, store, and process that Content solely to provide and improve the Service.

You are responsible for ensuring you have the rights to any Content you upload. Workwiz does not claim ownership of your Content and will not use it for purposes beyond operating the Service.

Payment Terms

Paid features are billed in advance on a monthly or annual basis. All prices are listed in euros (EUR) and exclude applicable taxes unless stated otherwise.

Payments are processed by Stripe, Inc. By purchasing a subscription, you agree to Stripe's terms of service. Refunds are handled on a case-by-case basis; contact support@workwiz.ai for refund requests.

We may change our pricing with 30 days' notice. Price changes do not apply to the current billing period.

Limitation of Liability

To the maximum extent permitted by Dutch law, Workwiz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.

Our total liability for any claim related to the Service shall not exceed the amount you paid to Workwiz in the 12 months preceding the claim.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. Workwiz does not warrant that the Service will be uninterrupted, error-free, or secure.

AI-generated outputs, recommendations, and insights provided by the Service are for informational purposes only and should not be relied upon as professional advice. You are responsible for evaluating and validating any outputs before acting on them.

Termination

You may terminate your Account at any time by contacting us or using the account settings. Workwiz may suspend or terminate your access if you violate these Terms or if we are required to do so by law.

Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination, during which you may request an export. After 30 days, your data will be permanently deleted.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Dispute Resolution

We aim to resolve disputes informally first. If you have a concern, please contact us at legal@workwiz.ai. We will make a good-faith effort to resolve the matter within 30 days.

If a dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the competent courts in Amsterdam, the Netherlands.

Changes to These Terms

We may update these Terms from time to time. When we make significant changes, we will notify you by email or by placing a prominent notice on our website. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, please contact us:

Email: legal@workwiz.ai